Privacy Policy

Pre-Sales Department

 

Hours of Operation: Monday - Friday, 10AM - 6PM EST
Issues Handled: Any sales/pre-sales questions regarding our services.

Melbourne: 03 9055 6255       Brisbane / QLD: 07 3103 0533
Send us an email or open a ticket via our Helpdesk.
Click here to chat with us Live

Technical Support Department

 

Hours of Operation: 24 hours a day, 7 days a week, 365 days a year
Issues Handled: Any technical issues/problems related to your hosting account.

Search our Knowledgebase
Open a support ticket via our Helpdesk.
Phone Support - Melbourne: 03 9055 6255       Brisbane / QLD: 07 3103 0533

Billing & Service Requests Department

 

Hours of Operation: Monday - Friday, 10AM - 6PM PST
Issues Handled: Any changes to your hosting plan and/or billing related issues.

Open a support ticket via our Helpdesk.
Phone Support - Melbourne: 03 9055 6255       Brisbane / QLD: 07 3103 0533
Abuse Management
Email us any reports of violations to our Terms or Service and/or any abuse reports involving spam or phishing sites.

abuse@onlinetoday.com.au
  Please contact us if at anytime you wish to bring something to the attention of our management team.

management@onlinetoday.com.au