Privacy Policy

Pre-Sales Department

Hours of Operation: Monday - Friday, 10AM - 6PM EST
Issues Handled: Any sales/pre-sales questions regarding our services.

	Melbourne: 03 9055 6255       Brisbane / QLD: 07 3103 0533
	Send us an email or open a ticket via our Helpdesk.
	Click here to chat with us Live

Technical Support Department

Hours of Operation: 24 hours a day, 7 days a week, 365 days a year
Issues Handled: Any technical issues/problems related to your hosting account.

	Search our Knowledgebase
	Open a support ticket via our Helpdesk.
	Phone Support - Melbourne: 03 9055 6255       Brisbane / QLD: 07 3103 0533

Billing & Service Requests Department

Hours of Operation: Monday - Friday, 10AM - 6PM PST
Issues Handled: Any changes to your hosting plan and/or billing related issues.

	Open a support ticket via our Helpdesk.
	Phone Support - Melbourne: 03 9055 6255       Brisbane / QLD: 07 3103 0533